Housing

Our Housing team have said this could greatly improve how our tenants can access any documentation that relates to their tenancy, it would also aid the Housing officer at sign up of a new tenant where they could instruct how to use the App, giving instant access to any servicing records, instruction manuals for appliances.

Maintenance, Repairs & Contractors

The main benefit would be to the BHA repairs team and contractors as they would be able to access all the documents easily on site, improving their safety, awareness of any site issues. Communal areas, Plant rooms and schemes could benefit all staff and contractors by giving quick on-site access to any specific site risk assessments, asbestos reports, schematic drawings and service or maintenance records.

Facilities

BHA’s facilities team could use the system to keep all maintenance records for all schemes that would have service charges, this would enable all tenants on the relevant schemes to be able to check all maintenance is being carried out as per their tenancy agreement.

Gas & Electrical

BHA currently have to leave paper copies of gas and electrical servicing with our tenants, we would only have to issue these going forward to any tenant without a smart phone or ones who would prefer a paper copy saving the cost of purchasing certificates, printing and engineers time. Our engineers complete all certificates electronically but we currently have no way of issuing these whilst on site so a paper copy is left creating duplication of work, following a recent gas audit by Corgi this was highlighted as a risk as we are actually producing two different
forms.

Fire Safety

One area where there is huge potential to improve tenant safety is in the Fire Industry, BHA’s fire officer Brian Walshe said we could hold all information such as plan drawings, location of dry risers, service intakes, fire-fighting lifts, hydrants, fire alarm panel, ventilation controls etc. This would be ideal for properties like blocks of flats or sheltered housing where no staff are present 24/7 to aid the fire service, details such as vulnerable tenants and ones with mobility issues could also be saved to aid any potential rescue.

– Gerry Claxton, Technical Services Manager Broadland Housing Group

Having used CertOn for our own installations has saved our engineers countless calls to the office and time on jobs when all they need to do is scan the QR Code and the information is there. The notifications in the App to when an expiry date of a certificate is due, also gets mentioned by our clients as a brilliant tool for reminding us, and them, their property needs a new inspection. This is a great step forward for the construction industry as a whole.

– Richard Woodley, Director, R&S

The simple procedure of having all the finished certificates stored in one place in the property is very useful and makes the issuing of documents easier by all the different trades who add to this system, prior to handover.

– Jigsaw Construction

Having CertOn installed in our School for the past year has not only helped our maintenance teams find all the paperwork they need to safely carry out their works, (like the Asbestos report for instance), we are pleased with how the system works when we are not in attendance.

Some of our staff need access to the building services out of normal School hours & during the holidays and now don’t have to worry about the old-fashioned office filing system being used. The School secretaries don’t need to leave paper copies of equipment and drawings for engineering works, we just have our teams create a ‘CertOn Installer’ account for free and give them the access they require.

– Miss T Ali, Headteacher, Arnett Hills JMI School